Identity Governance Native to ServiceNow

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Automate and Simplify Your Identity Governance and Administration (IGA)

Identity Governance and Administration (IGA) centralises the creation and lifecycle management of identities and what they can access.

If your organisation is already using ServiceNow, you could streamline your IGA processes within the platform your team already knows. Watch the video for a quick overview.

According to Gartner, 76% of enterprises are looking to replace their IGA solution. Streamline and simplify with ServiceNow IGA.

Single portal for workflow management, access requests and identity lifecycle.
Effectively manage identity, access and certification without costly system integrations.
Consistent, familiar interface for new IGA processes.
Easily configurable workflows without manual repeatable actions.

More time on business development, less time on manual tasks with automated notifications, workflows and approvals.
Reduce the burden on the Help Desk - simplified actions need less help.
Real-time insight from identity and access data sources for effective governance.
Execute provisioning and de-provisioning without delays and security risk.

CORE CAPABILITIES

WORKFLOWS

ServiceNow workflows automate IGA processes and eliminate human error involved with manual tasks.

REPORTING

Identity analytics and dashboards from sources such as HR systems and from targets such as ERP systems.

PROVISIONING

Both automated and manual provisioning, updating, deprovisioning and deleting of accounts and access rights.

ENTITLEMENTS

Users are able to review and manage their own and subordinates' access entitlements in the ServiceNow portal.

CERTIFICATION

Dynamically create certification requests for certifiers to ensure entitlements are justified and regularly reviewed.

See ServiceNow IGA in action

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Automate User Lifecycle

Joiner
On-boarding a new employee using identity data from HR system or ServiceNow Service Portal to ensure they have the right access to do their job.

Mover
When information about an employee changes, such as department or role, their access groups and rights may also change.

Leaver
Automatic deprovisioning access rights from an employee who no longer requires access to company resources.

Access, Request and Approval

Without ServiceNow IGA

The user must send a request to the IT service desk. IT must send emails to the appropriate employees to approve the access request. The approver(s) must send the confirmation back to IT. It is then the IT desk's manual job to create new user access and send it to the user.

Automation With ServiceNow IGA

With ServiceNow IGA, the users themselves have access to the ServiceNow portal to request access. An automated workflow allows the manager to approve the request and the application creates the access and sends email notifications with the access within 15 minutes.

Auditing and Reporting

Create, modify and extend data for reporting.
Schedule reports to automatically send information to users.
Create custom dashboards.
Visibility of who has access to what and why.
Create reports of accounts and access rights for specific systems.
Remove or deactivate unused accounts.

Extensive Connectivity

Our ServiceNow IGA solution has one of the widest connectivity frameworks on the market. If you cannot see the connector you need, Intragen can customise and build bespoke connectors for clients in days.

Standard Connectors

Cloud Connectors

Integration Hub Connectivity

Other Connectivity Technologies

ANSIBLE & Tower API	AWS	Adobe Sign	Database
AzureActive Directory	Coupa	Box	Disk
Basware P2P	Google Cloud	Docker	EDI standards inc. XML, X12, HC7
Epic	Hadoop	DocuSign	FTP
JIRA	IFS	F5 Networks	HTTP
Personio	Kafka	HipChat	JDBC
Salesforce	LDAP	Infoblox	LDAP
SAL Successfactors	Magento	Jenkins	Mail
SAP S4/ERP	Maketo	Kubernetes	OData
ServiceNow	Microsoft Azure	Microsoft Exchange Server	OpenAPI
+ many more	Microsoft Dynamics	Microsoft OneDrive	Powershell
	Microsoft SQL server	Microsoft SCCM	REST
	MongoDB	Microsoft SharePoint Online	SFTP
	Oracle Netsuite	Microsoft Teams	SOAP
	Oracle E-Business Suite	Microsoft Teams (Graph API)	SSH
	Oracle Taleo	Okta	+ many more
	SAP	WebHooks
	Sage	Workplace by Facebook
	Shopify	Zoom
	Slack
	Snowflake
	Solace
	Successfactors
	SugarCRM
	Twilio

Want to see it in action?

Fill in the form to be contacted by one of our team of experts to schedule a free demo of a Identity Governance solution.

You'll discover how your organisation could be taking advantage of an IGA solution for ServiceNow.

Many organisations using ServiceNow do not realise that they could take advantage of an Identity Governance solution that is delivered natively on the ServiceNow Platform. "Built on Now" solutions help you get the most out of your ServiceNow investment.

Using a solution delivered within a platform you are already investing in, discover how you could improve: